What are the available payment methods?

We can accept payments through the following:
* Cash On Delivery

Do you store my payment information?

Brands Exclusive will NOT store any of your payment information. In an advanced effort to ensure your online safety your payment information is directly processed and never stored.

How much does shipping cost?

We provide free delivery all over Pakistan.

How is my order shipped?

Orders are shipped Monday through Friday (business days), excluding public holidays and weekends. Any orders placed on Saturday or Sunday will be shipped the following week

Return Period

You have 7 days to the Returned an item, it must be unworn & in original condition.

If you are not 100% satisfied with your purchase for any reason, just go through our easy online return process, Please login to your account & press return support

*Returned item must be unworn and in the original condition, packaging with invoice. Damaged Box Or shoes may not qualify for a refund.

Refund During Sale Promotion

Please be aware, During Promotion, No refund & exchange is allowed at shops & Online refunds will be processed after promotion & it may take up to 3-5 working days.

Who Will Pay For the Return Cost?

We just exchange the product instead of giving a return cost.

Undelivered Parcel

Please note in case if parcel returns as undelivered due to customer negligence. The system will put the customer’s account on hold & for future orders customer have to pay us in advance.

How do I select items to purchase?

As you browse through the Brands Exclusive Website, click on the “add to cart” button beneath the items that you wish to purchase.

How long does it take for my order to reach me?

We will endeavor to deliver orders within 3 to 7 working days subject to the provision of a valid address within Pakistan. However, force majeure events might delay or render impossible any deliveries.

How can I track my delivery?

Once you have placed your order, we will email you a Customer Order Number. With the help of this number, you can track your order. Along with the order number, you will receive an SMS once the order is being picked by the courier company containing the tracking number of your order. So that you can track your order easily

Still have a question?

Please contact us for more information.

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